Friday, February 18, 2011

Significant Developments at Delta Air Lines Spell Higher Customer Benefits

Air travellers planning to book a ticket with Delta Airlines will be getting a new experience. Besides significant expansion, the airline is investing about $2 billion over the next three years for improving seats, entertainment systems, and renovation of airport lounges. Here are some of the latest happenings in Delta Air Lines.

Plans to Grow in Asia

The airline is eyeing Asia aviation industry as its next goal and seeks to acquire an increased share in the region. The airline has been able to show financial growth in the last year as compared to the previous losses and officials for Asia region believe that the carrier can not invest in customer service and establish itself as even more popular name in the region. The Asian aviation market is highly profitable and there are a number of premium airlines as well as low cost carriers offering cheap flights.

Revamped Premium Economy Section

Come summer and many passengers will find that taking one of the cheap flights aboard Delta’ Economy class can be a pretty comfortable experience. Delta Air Lines would equip the first few rows of its 747, 757, 767, 777, and A330 airlines with new seats. The seats aboard these long haul international flights will have more recline and give up to 4 inches of extra legroom.

Codehsare with GOL

Delta Air Lines recently announced its codeshare with Brazil’s GOL, one of the largest airlines in the country. This adds 15 new destinations in the route network of the airline in South America. The destinations are Curitiba, Cuiaba, Belo Horizonte, Florianopolis, Belem, Fortaleza, Goiania, Iguassu Falls, Joao Pessoa, Vitoria, Teresina, Salvador, Recife, Porto Alegre, and Navegantes.

Endless SkyMiles

SkyMiles with Delta Airlines will no longer expire if members don’t operate their accounts for over two years. The year will bring more facilities to passengers ‘including significant improvements to such as an upgraded award travel calendar, improved booking process and better flight information display’.

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