Malaysia Airlines has made it to the 7th spot from the earlier 8th last year in the Top 10 Airlines Worldwide category under the Best in Travel Poll 2010 conducted by Smart Travel Asia, an Asian Magazine. The airliner also netted the 5th and 6th ranks in the Top 10 Airlines Cabin Service and Top 10 Airlines Business Class categories respectively. The top place in the poll went to Singapore Airlines, while the second, third, and fourth spots were claimed by Cathay Pacific, Emirates, and Thai Airways International respectively. The fifth place was shared by Jet Airways and Virgin Atlantic. British Airways grabbed the sixth spot and the seventh place was again a shared one between Lufthansa and Malaysia Airlines. The 8th and 9th positions went to Qantas and Korean Air respectively. Air France and Qatar had to together contend with the 10th spot.
A travel magazine on Asia called Smart Travel Asia conducted the poll. The poll was carried out to study the outlook of Smart Travel Asia readers towards their favourite travel brands. In order to give a truly global character to the poll, different nationalities were included in the exercises. While 60% of the voters belonged to Asia, 20% hailed from the UK and Europe, and another 20% from the US. It is noteworthy that Kuala Lumpur based Malaysia Airlines is a well known name in the Europe as it operates numerous flights especially to and from the UK.
The Senior General Manager - Managing Director’s Office, Mr Muzzaffar Othman stated that Asia has been airline’s key market and it was a matter of delight to have received the recognition as 60 percent of the voters were based in Asia. Mr. Othman saw the recognition as a further boost to the airline’s commitment to provide 5 star value services to its customers.